Privacy Policy

Last updated: August 10, 2026

This Privacy Policy explains how Kozmotek Pazarlama Kozmetik İthalat İhracat Sanayi ve Ticaret Limited Şirketi (“Kozmotek”, “AGIVA”, “we”, “us” or “our”) collects, uses, stores and protects personal data when you visit https://agiva.tr/, contact us, submit a wholesale inquiry or apply to become a distributor.

1. Data Controller

The data controller responsible for this website is:

Kozmotek Pazarlama Kozmetik İthalat İhracat Sanayi ve Ticaret Limited Şirketi
Mareşal Fevzi Çakmak Cad. No:29, 34522 Esenyurt/İstanbul, Türkiye
Email: hello@agiva.tr

This notice is intended to provide information under the Turkish Personal Data Protection Law No. 6698 (“KVKK”) and, where applicable, the EU General Data Protection Regulation (“GDPR”) and other relevant data-protection laws.

2. Personal Data We Collect

Information you provide directly

• Contact and product inquiries: your name, email address, selected subject, message and, where relevant, the product about which you are asking.
• Distributor applications: your full name, company name, business email, phone or WhatsApp number, country, city, website and information you provide about your business.
• Business communications: information contained in emails, calls, documents and follow-up communications relating to a possible or existing commercial relationship.
• Comments: if comments are enabled on the website, the information entered in the comment form together with technical anti-spam information such as IP address and browser user agent.

Information collected automatically

• IP address, browser type, device information, operating system, referring page, pages visited, date and time, and basic server/security logs.
• A one-way hash derived from the IP address may be temporarily used for approximately one minute to prevent repeated or automated form submissions.
• Language preference, display preference and temporary interface choices stored through cookies, local storage or session storage.
• Analytics and interaction information if analytics services are enabled.

Please do not submit sensitive personal data, confidential formulas, medical information or information about another person unless it is necessary and you are legally authorised to provide it.

3. How and Why We Use Personal Data

We do not use a distributor application as a guarantee of appointment, exclusivity or acceptance. Applications are evaluated by our authorised commercial team.

4. Cookies and Similar Technologies

The website may use the following technologies:

• Language cookie: remembers the selected website language for up to one year.
• Local storage: may remember a display preference such as dark mode on the same device.
• Session storage: may remember that the WhatsApp greeting card was dismissed during the browser session.
• WordPress cookies: may support login, security, comments and essential website functions.
• Analytics: Google Analytics may be used if enabled by us. It may process device, interaction and approximate-location information and may use cookies.
• Embedded and external services: Google Fonts, Google Maps, OpenStreetMap/Leaflet, Mapbox, YouTube or Vimeo may receive technical information such as your IP address when their resources are loaded.

You can control or delete cookies through your browser settings. Blocking essential technologies may affect language selection or other website functions. Where applicable, you can also manage non-essential technologies through the consent choices displayed on the website.

5. Sharing Personal Data

We may disclose personal data only where necessary to:

• authorised Kozmotek/AGIVA staff involved in sales, exports, distribution, customer service, IT, finance or legal matters;
• hosting, email, security, analytics, map, video and other technology providers acting on our behalf or providing their own services;
• professional advisers, auditors, insurers, banks, logistics providers or business partners where relevant to your request or a commercial relationship;
• courts, public authorities or regulators where required by law or necessary to protect legal rights and website security;
• a successor or relevant party in connection with a merger, restructuring, asset transfer or similar corporate transaction, subject to applicable safeguards.

We do not sell personal data.

6. International Data Transfers

Because AGIVA operates internationally and uses global technology providers, personal data may be processed in Türkiye or another country. Where a transfer is subject to KVKK, GDPR or another applicable law, we use the required legal mechanism and appropriate safeguards, such as adequacy decisions, standard contractual clauses, approved standard contracts or explicit consent where legally necessary.

7. Data Retention

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected:

• ordinary contact and product inquiries are normally retained for up to two years after the last meaningful communication;
• unsuccessful distributor applications are normally retained for up to three years so we can document the evaluation and consider future opportunities;
• records connected with an active distributor, customer or supplier relationship are retained for the duration of that relationship and for the period required by tax, commercial, accounting and limitation laws;
• security logs and temporary anti-spam data are retained for a shorter period unless needed to investigate abuse or a security incident.

We may retain information longer where required by law, a regulator, a legal claim or a valid preservation obligation. Data that is no longer required is deleted, destroyed or anonymised in accordance with applicable law.

8. Data Security

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, loss or destruction. No internet transmission or storage system can be guaranteed to be completely secure, so please avoid sending confidential or sensitive information through ordinary website forms.

9. Your Rights

Depending on the law that applies to you, you may have the right to request information about processing; access your personal data; correct inaccurate or incomplete data; request deletion, destruction or anonymisation; restrict or object to processing; request data portability; withdraw consent without affecting earlier lawful processing; and object to certain automated decisions or direct marketing.

Under KVKK, you may exercise your rights under Article 11. Where GDPR applies, you may also lodge a complaint with the competent data-protection authority. In Türkiye, complaints may be submitted to the Personal Data Protection Authority after following the applicable application procedure.

To submit a privacy request, email hello@agiva.tr with the subject Privacy Request. We may ask for information reasonably necessary to verify your identity and locate the relevant records.

10. Children

This is a professional and B2B website and is not directed to children under 18. We do not knowingly request personal data from children. If you believe a child has provided personal data, please contact us so we can review and delete it where appropriate.

11. Third-Party Websites

The website contains links to WhatsApp, social networks, video platforms, map providers, distributors and other third-party websites. Those parties control their own privacy practices, and their policies apply after you visit or interact with their services.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology or legal obligations. The current version will be published on this page with a revised “Last updated” date. Material changes may also be communicated through an additional website notice where appropriate.

13. Contact

For questions or requests concerning this Privacy Policy or our processing of personal data, contact:

Kozmotek / AGIVA Privacy Contact
Email: hello@agiva.tr
Address: Mareşal Fevzi Çakmak Cad. No:29, 34522 Esenyurt/İstanbul, Türkiye